Booking a Meeting

TERMS AND CONDITIONS

 

COURSE AND WORKSHOP REGISTRATION TERMS

General Requirement

Course participants must be at least 18 years of age.

Course and Workshop Registration Terms

Registration for a course can only take place through the completion of  the booking process on our Book Online page or by submission of a completed hard copy registration form to support@ectaruba.com or by delivery of a hard copy of the form to the attention of Erasmus Consulting & Training.
Registration forms should be sent immediately to confirm the booking. A confirmation and location guide will then be sent accordingly.

For all registrations received an invoice will be issued. For both Corporate and Individual bookings, payment in full is required.

Course Fees and Special Rates

The fee for each course is indicated on our Book Online page and is stated in Aruban florins (Afl.) and on a per person basis.

For organizations that want to maximize their Return on Investment in training, we provide special rates for three participants or more working at the same company and enrolling for the same course and dates.

Contact us by email or by phone for additional information and a quotation. Due to current capacity limits at our training facility in relation to COVID-19 measures, some restrictions may be applicable on the number of participants.

Cancellation Terms

For all course and workshop bookings, the following cancellation terms are applicable:

  1. All course / registration cancellations must be notified in writing (i.e. via email or in hard copy).  Course registrations / bookings may be cancelled up to twenty (20) days prior to the course and receive a full refund.

  2. Course registrations / bookings cancelled less than twenty (20) days prior to the training or course will be charged 50% of the course fee.

  3. Failure to notify of non-attendance will result in the full fee being charged.

  4. You may substitute another participant (by notifying Erasmus Consulting & Training) at any time prior to the training or course, should a nominated person be unable to attend.

  5. Erasmus Consulting & Training endeavors to run every course. However, we also reserve the right to cancel or postpone a course to an alternative date. All registered participants affected by such a cancellation will receive a full refund or offered the opportunity to transfer to the next available training or course.

  6. In case of withdrawal of a participant after the start of a course, Erasmus Consulting & Training will withhold 100% of the course fee. In case the course fee has not been fully paid at the moment of withdrawal from the course, i.e. due to an existing payment plan, Erasmus Consulting & Training preserves the right to collect the outstanding fee amount.

Payment Terms

  1. For all registra​tions received an invoice will be issued. For both Corporate and Individual bookings, payment in full is required, unless a payment arrangement has been granted by Erasmus Consulting & Training.

  2. All invoiced amounts are due within 14 days of the invoice date, unless stated otherwise. In case on non-payment Erasmus Consulting & Training may refuse access to the course.

  3. In case of non-payment, a 1.5% interest penalty is payable per month from the due date. Both the extrajudicial, including 20% collection costs, as well as the judicial costs are at the expense of the client / participant. An AWG. 25.00 administration fee is also charged for late payments.

Force Majeure

Neither Erasmus Consulting & Training nor its employees are liable for non-performance of contractual obligations or damages to the extent that they are caused by force majeure, in particular fire, water, storm or other natural events, explosion, strike, war, pandemics, civil unrest or other reasons outside the sphere of responsibility/ influence of Erasmus Consulting & Training.

Privacy Statement 

Erasmus Consulting & Training acknowledges and respects the privacy of individuals. We advise that the information that you provide on our registration forms may constitute “personal information”.  This information is being collected for the purposes of processing your registration or inquiry, keeping you informed of upcoming events and assisting us in improving our service to you.  The intended recipient of the information is Erasmus Consulting & Training. 

The provision of the information is voluntary, but if this information is not provided, Erasmus Consulting & Training may be unable to process your registration or inquiry.  You have the right of access to, and alteration of, personal information concerning yourself. The information is being collected by Erasmus Consulting & Training and will be held by Erasmus Consulting & Training. Please contact us for any inquiries you may have in relation to this matter.

COMMENTS AND FEEDBACK

Comments and Feedback

We welcome feedback related to our team, products and/or processes. If you have comments and/or suggestions which will ultimately help us improve in any way, please write to us on support@ectaruba.com and we commit to respond to you within 2 business days – at the most.​