Leadership & Management Skills

Service Description

Whether you’re new to management or a seasoned veteran, this course will help you learn the essential skills that all effective managers must master in the 21st Century that is featured by changing market conditions, accelerated technological advances and increasing diversity and cultural transformations in the workplace. This course is ideal if you are ambitious and want to become more efficient, more effective, more inspiring. You are already a department supervisor or a line manager, but perhaps you want to be a leader, too—someone who brings out the best in your employees and drives change within your company. Course Objectives By the end of the course, participants will be able to: * Understand and describe the nature of your new role as a manager and a leader * Undertake the role as a manager to set direction for your team and to coordinate resources to meet your organization’s goals * Become a person of interest and develop skills to communicate effectively * Develop your personal productivity and actively manage your own growth * Delegate with confidence and develop the ability to give effective feedback to your employees * Manage cross-cultural teams and build a creative culture on your team * Align your team’s work with your company’s strategy and the actions of others in the company * Master basic financial literacy skills to support your ability to understand your company’s overall position and strategy Target Audience Department supervisors, line and staff managers, employees aspiring to take on a higher position in the organization, and anyone interested in becoming a more efficient and effective leader. Key Topics The key topics covered in the course are: * Transition to leadership * Building trust and credibility * Emotional intelligence * Positioning yourself for success * Becoming a person of influence * Communicating effectively * Personal productivity * Self-development * Delegating with confidence * Giving effective feedback * Developing talent * Leading teams * Fostering creativity * Hiring and keeping the best employees * Strategic thinking * Mastering financial tools Examination * Final exam

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